Merchant Terms

1. In practice, you will only have 24 hours to request for order cancellation after order has been successfully placed.
2. We accept returns of products for purchases within 7 days of delivery only if they are faulty or the products delivered are not what you ordered (The model or colour is different from what is indicated on the order summary).
3. If your product is not returned with all original items(such as manuals, remotes, cables, etc.) received with it, the seller may reject the return entirely.
4. Product returns only apply to product quality issues and are governed by our standard warranty policy (7 days for exchange and repair beyond 7 days) except for extremely special cases.
5. The following reasons for returning an item are not valid as per DTI ruling: a. Change of mind b. Buyer's remorse
6. Cashback/points will be awarded in 60-90 days.
7. For more details, see Cashback FAQs.